Consultant Directory

The consultants listed below are HTNG members whose services may be useful to hotels or vendors needing specialized expertise. Members who wish to submit new or updated listings should use the submission form at the bottom of this page. 


Jeremy Barndt
Senior Project Consultant, JBA Consulting Engineers
Specialty: Audiovisual, Network Infrastructure and Telecommunications

Location: Las Vegas, USA
Phone: +1 702 362 9200 Mobile: +1 406 852 4314
Email Jeremy Barndt

JBA Consulting Engineers is a full service consultant specializing in Technology Consulting including Audiovisual, Telecommunications, Security, Surveillance, Access Control and Artistic Engineering as well as mechanical, electrical and plumbing engineering services.  We have offices in the United States, Australia, Hong Kong, Macau and China.  We have designed over 100,000 hotel rooms around the world.


John Bell
Principal Consultant, Ajontech LLC
Specialty: Security/Data Privacy

Location: Washington/Baltimore, USA
Phone: +1 301 244 2566
Email John Bell

Ajontech offers consulting services supporting companies in efforts ranging from Enterprise Architecture to Security, Software Development, Services, and Application Architecture.  We specialize in developing Security Architectures in support of payments and protection of Personally Identifiable Information (PII).  Currently all of our associates have come from the Hospitality Industry and have experience working as an Enterprise Architect for one or more major Hotel companies.


Julian Bish
Director, JayBee Consulting Pty Ltd
Specialty: Systems Selection/Deployment

Location: Sydney, Australia
Phone: +61 411 272 262
Email Julian Bish

Julian helps hotel owners and operators achieve better results from their technology projects and suppliers, through vendor selection, implementation management and benefits realisation. Julian’s 25 years industry experience both as a client and as a supplier of technology provides a unique perspective and pragmatic ‘feet on the ground’ results-driven approach. Hotel IT implementations are inherently risky. Julian’s vast experience and pragmatic approach focuses on identifying risks up front and implementing contingencies and strategies to mitigate those risks. Where IT implementations and projects are underperforming or perhaps expected results and benefits have not been achieved, Julian can assist by objectively reviewing the project, mediate among the parties and advise on available options. Julian’s approach is business focused, a rare blend of technical and commercial acumen. Clients often refer to Julian as "a safe pair of hands."


John Burns
President, Hotel Technology Consulting
Specialty: Distribution/Revenue Optimization

Location: Phoenix, Arizona, USA
Phone: +1 480 661 6797
Email John Burns

For over two decades I have worked with lodging brands across the globe and in every star tier. I assist them to identify and prioritize current functional needs and emerging requirements in their electronic distribution, reservations, ecommerce, revenue management and CRM programs. I aid them in evaluating and securing qualified products and services to deliver those needed capabilities.


Guilain Denisselle
Consultant, Hotel Conseil
Specialty: Distribution/Revenue Optimization

Location: Nice, France
Skype: gdenisselle
Phone: +33 663838389
Email Guilain Denisselle

My 25+ years experience of the European hospitality industry include hotel operations, PMS, CRS, channel manager, OTA, consulting and VAT. My areas of expertise include hotel distribution, hotel technology, technology strategy for hotels, hotel chains and vendors. See my Linkedin profile for full experience...


Mark Haley
Managing Partner, The Prism Partnership
Specialty: System Selection/Deployment

Location: Boston, MA  USA
Skype: mhaley1
Phone: +1 978 521 3600 Mobile: +1 978 764 8580
Email Mark Haley

As Managing Partner, I manage the firm’s Technology practice with core practice areas in CRM, Distribution and High-Speed Internet Access (HSIA). Services include strategy development, needs analysis, system selection, audits, project management and more. Mark has been consulting for over sixteen years. Previously Director of Property Technology at ITT Sheraton, Mark has served on the HITEC Advisory Council, was Past President of the New England Hospitality Finance & Technology Professionals and Past Chair of the AH&LA Technology Committee.

Ted Harrington
Executive Partner, Independent Security Evaluators (ISE)
Specialty: Security/Data Privacy, Technology Architecture, Organization & Strategy

Location: Baltimore, San Diego, Austin, USA
Email Ted Harrington

Independent Security Evaluators (ISE) offers services including application security assessment, infrastructure security assessment, configuration/deployment guidance, design assessment, security training, virtual Chief Information Security Officer (vCISO), commissioned security research, reverse engineering, cryptanalysis and policy review/creation.


Fraser Hickox
Manager, The Conceptual Group
Specialty: System Selection/Deployment

Location: Hong Kong
Skype: Fraser Hickox
Phone: +852 98253300
Email Fraser Hickox

Pursuit of useful guest facing technology that will enhance the guest stay and provide the operator with a distinctive difference that would be appreciated by their guests. Working with vendors, operators and owners to define the user interface with an emphasis on what and how something is touched and the response their guest will anticipate. Produce bespoke equipment where required to further the guest perception of value.


Mark Hoare
Partner, The Prism Partnership
Specialty: Distribution/Revenue Optimization

Location: Atlanta, GA USA
Skype: markbhoare3116
Phone: +1 404 424 9258 Mobile: +1 404 428 4378
Email Mark Hoare

Mark has over 30 years in the hospitality and hospitality technology sectors of the larger travel industry. His career spans all areas of hotel operations and general management, within Europe and the Americas for: The Savoy Group London, ITT Sheraton, Le Richemond Geneva, and Royal Classic Hotels Scandinavia.  As a Prism Partner, Mark leverages his last 18 years of specialist expertise in Product Management of hotel technology solutions including; property management, central reservation, loyalty, revenue management and electronic distribution systems. Throughout his career he has successfully focused on bridging the gap between business needs and technology solutions. Prior to joining Prism Mark held senior Product Management positions for; Hotel Information Systems, Disneyland Paris, Hilton International, Anasazi, Pegasus Solutions, Hotel Booking Solutions, and IBS.


Ted Horner
Owner, E. Horner & Associates Pty. Ltd.
Specialty: Systems Selection/Deployment

Location: Sydney, Australia
Skype: ted.horner
Phone: +61 2 9876 8119 Mobile: +61 4 1829 9421
Email Ted Horner

E Horner and Associates commenced technology consulting to hotels in 1989 in Sydney and the range of services I have provided to clients during this time include Systems Selection, Implementation, Planning and Project Management, System Review and Planning Creation of Functional Specifications and Information Needs Review i.e. RFP. Evaluate formal RFP responses, quantify answers and produce final reports on findings/recommendation to the client. Actively assist clients in contract and price negotiations for acquisition of products/services. Preparation of Strategic Technology Plan. Compilation of Market and Business Plans for Companies involved or wishing to enter the Hospitality Market in Australia or South East Asia. Recruitment. Over the last 25 years have been involved in many consulting assignments involving a wide variety of clients such as Resorts, Hotels, Convention Centres, Casino's, Restaurants, Golf Clubs, and Retirement Villages etc. This consultancy has covered the full range of Technology namely; Wi-Fi, IPTV, PMS, POS, PBX, Electronic Door Locking, Club, Membership, Sales & Conference Packaging, Food & Beverage Inventory.


Jennifer Jones
President, J2 Hospitality Solutions
Specialty: Hotel Systems Selection/Deployment, Systems Integration, Technology Architecture, Organization & Strategy

Location: Colorado, USA
Mobile: (310) 383-6942
Email Jennifer Jones

After learning your current business requirements and understanding your technology goals, J2 will provide recommendations for your property on a wide variety of application that can improve your business by increasing efficiencies and enhancing your guest’s experience. This is accomplished through an analytical approach including interviewing users, an assessment matrix, documenting use cases and providing an executive summary. Once you’ve decided what systems you need to implement, you need an experienced team to lead you through the process. From timelines, vendor coordination, training, task delegation, status reports, budget monitoring and continuous communication to keep key associates informed, J2 will provide an all-in-one solution as your project management team. Not only does the J2 team have extensive knowledge in the hospitality technology space on how to use these systems, but in addition, how to implement, configure and integrate all the technology in your platform.


Gerard King
CEO, Mediatech Design Group
Specialty: Network Infrastructure, Telecommunications and Audiovisual

Location: Dubai & Hong Kong
Phone: 009 714 391 4814
Email Gerard King

Mediatech Design Group is an award winning, international consulting firm that provides complete ICT and ELV design services encompassing communications infrastructure, data networking, telecommunications, audio visual, acoustic and building security technologies. The company has offices in Dubai, India and Kuala Lumpur and works on projects worldwide. During our fifteen years of operation we have designed over seventy luxury hotels, providing a complete range of design, engineering, and consulting services to meet the needs of owners, developers, architects and engineers.



Chris LaMott
President, Leap Networks Inc.
Specialty: Systems Integration, Telecommunications and Security/Data Privacy

Location: Tennessee, USA
Phone: (615) 235-5327
Email Chris LaMott 


Jeff Loether
President, Electro-Media Design, Ltd.
Specialty: Audiovisual

Location: Washington, USA
Phone: +1 301 355 5050
Email Jeff Loether

ArchiTechnology: Presentation and entertainment technologies and architectural acoustics and related disciplines. These include audiovisual, video, audio, sound, acoustics, stagecraft, theatrical lighting, and A/V operations. Services provided include feasibility studies, needs analysis, master planning, design, procurement services, project and program management, commissioning, troubleshooting, brand standards and design guide development and compliance, peer review, and expert witness.


Ken Peters
Vice President, Global Hospitality & Retail Solutions, Trustwave
Specialty: Security/Data Privacy

Location: Chicago, IL USA
Office Phone: +1 952 279 2256 Mobile: +1 612 964 5064
Email Ken Peters

Trustwave helps businesses fight cybercrime, protect data and reduce security risk. With cloud and managed security services, integrated technologies and a team of security experts, ethical hackers and researchers, Trustwave enables businesses to transform the way they manage their information security and compliance programs. Whether you're challenged with meeting IT budget demands, fighting new threat adversaries, or are just looking for more efficiency around your compliance and security initiatives, Trustwave can assist with a full spectrum of solutions ranging from network security and access control, content and data security, endpoint security, SIEM and SOC enablement, and database and application security. We also have professional services for risk assessments, PCI compliance validation, penetration testing, incident response and readiness and much more.


Graeme Powell
Founder, Veridicum
Specialty: Network Infrastructure

Location: Reading, UK
Skype: graemepowell
Mobile: +44 7979 594633
Email Graeme Powell

Veridicum's services can be split into three areas: Assurance, Benchmarking and Consultancy. Assurance - Whether you are looking for a one-off independent confirmation that a WiFi installation has met your brand standard requirements or a regular review of the network (including confirmation of ongoing accuracy of firewall rules) Veridicum is able to meet this need for you. Benchmarking - Whilst many hoteliers benchmark their RevPAR against the competition, few, if any, undertake a similar exercise with what is one of the most important guest services - WiFi. Veridicum gives you the ability to compare various aspects of your WiFi service. Consultancy - Graeme has over 20 years experience in respect of in room entertainment and HSIA and Veridicum can provide both a provider and user perspective on such services.


Terry Price
Principal Owner, HFT Consulting Group
Specialty: Hotel Systems Selection/Deployment, Technology Architecture, Organization & Strategy, Network Infrastructure

Location: North Carolina, United States
Phone: 828-658-0693
Mobile: 828-279-5592
Email Terry Price

We offer a range of consulting services, all designed to help your hospitality company reach its goals. Whether you’re looking for an extra hand in the finance department or project management for your system conversion, we have you covered. PMS, POS, Sales & Catering, Activities, or Finance Solution, we can help you select the right product and make the transition as smooth as possible. We can put our 25+ years of experience in both Hospitality Finance and Hospitality Information Technology to work for you.


Bryan Steele
Managing Director, Jireh-Tek Limited
Specialty:Technology Architecture, Organization & Strategy, Hotel Systems Selection/Deployment and Environmental Controls & Sustainability

Location: West Sussex, UK
Skype: bwsteele
Phone: +44 7748 111333
Email Bryan Steele

Having held the CIO/IT Director/Head of IT role and with 10+ years in hospitality consulting, I offer a service covering all aspects of hotel technology including strategy, organisation, infrastructure, applications, digital strategy and telecommunications. I have many years of international experience and have worked with both hoteliers and vendors to deliver appropriate solutions.


Martin Thornros
Principal, Convergent Services
Specialty: Technology Architecture, Organization & Strategy,Hotel Systems Selection/Deployment, Network Infrastructure

Location: California, Ohio, USA
Phone: (916) 359-2717
Mobile: (916) 213-3020
Email Martin Thornros

Convergent Services provides support services to owners/operators interested in professional and highly customized IT solutions for their hotels and resorts. We provide turnkey solutions for the complete Low Voltage scope in new builds, as well as project specific services in new and existing hotels and resorts – working as an extension of your staff, supporting your needs. As IT management consultants we do not sell any products, nor do we have a pre-set solution; instead, we work with your hotel to ensure that you achieve the very best solution for your specific needs. We can assist with any IT related project where internal IT staff need support, or when there is time or resource constraints. Our services are provided on a per project basis. Our background in both hospitality and IT enables us to communicate efficiently with all parties, thereby ensuring overall continuity in the project, and bridging the gap that sometimes exists between IT vendors and hotel operations.



Willi Tinner
CEO, Hotel Technology GmbH
Specialty: Systems Selection/Deployment

Location: Zurich, Switzerland
Skype: Willi Tinner
Mobile: +41 79 538 08 78
Email Willi Tinner

HOTEL TECHNOLOGY GmbH, is a Swiss company specialized in offering product neutral consulting services for the selection, implementation and operation of hospitality ITC systems. In line with your business we provide cost optimized solutions in order to improve operational efficiency and enhance guest experience.


Trevor Warner
President, Warner Consulting Group
Specialty: Technology Architecture, Operation & Strategy

Location: Columbus, OH, USA
Phone: +1 614 486 4636
Email Trevor Warner

IT Asset Management for hospitality ownership companies and management companies.


Lyle Worthington
Consultant, Worthington Consulting, LLC
Specialty: Technology Architecture, Operation & Strategy, Systems Integration and Security/Data Privacy

Location: Texas, USA
Email Lyle Worthington


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