Potential Workgroups

These are ideas that have been informally proposed by HTNG members, which may be good candidates for future workgroup efforts. Participation in potential efforts is generally open to both HTNG members and non-members.


Enterprise Time Keeping     
Develop a solution to standardize timekeeping records to be able to compare against sales and revenue data from the point-of-sale. This would also allow for player tracking systems to be able to view trends, labor costs and productivity.

Gamification     
Build support for contests related to productivity, sales, etc. to incentivize staff.

Group Billing Reconciliation
Design an interface to create an automated email from meeting planner to meeting host, with web page that details line items charged for a meeting; information would come from many hotel systems, such as point of sale, PMS, sales and catering, etc.

Metasearch Bidding     
Develop a standards-based solution to support the communication of bids from suppliers/distributors of hotel inventory to metasearch providers, whereby suppliers could automatically deliver bids and receive information from the metasearch providers regarding other bids and current positioning

Mobile Device Location
Standardize data structure for describing the location of a device within a venue, including spatial coordinates and common-language descriptions (e.g. “Lobby”).

Mobile Device Pairing with Entertainment Systems
Identify existing or developing new standards to support simple pairing of arbitrary guest mobile devices with hotel entertainment systems.

Near Field Communications     
Identify and develop solutions for the use of NFC technology in hotels, potentially including payments, door lock systems, location services, and other applications.

Reputation Management     
Facilitate the sharing of data between Online Reputation Management tools and hotel systems, potentially to be used for personalization, satisfaction measurement, service recovery, calculation of performance indicators, and other purposes

Shared Global Network     

Create a global managed network in which one (or more) vendor(s) would be able to provide end-to-end connectivity. Currently this is only available regionally, and not in all locations.

Web Content Publishing Coordination     
Establish standards to improve workflow approval processes for hotel-related content destined for hotel, brand and third-party sites.

Work Orders      
Send closed work order tickets from the systems that manage them for individual hotels, up to the chain systems that collect data to correlate with customer satisfaction, etc.