HTNG in the News

Hotels need to optimize mobile offerings

By Esther Hertzfeld, Hotel Management

AUGUST 1 2017 - Mobile devices have made it easier for people to be online and connect with most everything they desire. As people get more comfortable using mobile, they rely on it for things they used to do only on their desktop computers.

Giving Voice to the Industry: Command or question, automation is here to help

By Nicole Carlino, Hotel Business

JUNE 21 2017 - It's a scene we're all familiar with: You exit a hotel elevator, toting a laptop bag and a suitcase, with, perhaps, a coffee in hand or a mobile phone, ready to use the property's keyless entry system. As you enter the room, dropping your things off on the nearest bed or desk, you search for a light switch and the thermostat, as the room's default setting is much too warm for your liking. Sometimes it's easy to find and sometimes it's not. Wouldn't it be easier to just tell the room to turn on the lights and switch the air conditioner on to 68 degrees Fahrenheit, while you get down to the business of charging your almost-dead devices and hanging up your clothes? And maybe you could even tell the room to turn the TV on to ESPN (no need to figure out what channel that is in this area of the world) and order you a salad from room service?

Occupancy Sensing Improves Hospitality

By Jesse DePinto, Telkonet & Katherina Sutter, MarkIntel

June 15 2017 - The hospitality industry is embracing energy management as a way to compete and ultimately deliver the best value to their customers. Meanwhile, the balance between guest comfort and operational efficiency is becoming more challenging than ever before. Hotels are understanding that it's impossible to obtain significant energy savings and an enhanced guest experience without accurately detecting occupancy in the guest room. A comprehensive occupancy sensing strategy is necessary to realize the full benefits of an energy management system.

The Frictionless Future for Hotels

By Michal Christine Escobar, HT Magazine

June 12 2017 - In April of 2016, Hospitality Technology magazine and Hotel Technology Next Generation (HTNG) announced that they would combine HT's Hotel Technology Forum (HTF) and HTNG North America to create a new event called HT-NEXT. With the theme: "Be Frictionless," the conference took place April 10-13 in Orlando, Fla. at the Rosen Shingle Creek. The event drew hotelier attendance that was a 150% increase more than each event alone. This recap offers an overview of agenda highlights, speaker insights and sponsor thoughts on top trends and technologies.

HTNG Checks In: Unlocking Better Door Lock Security

By: Lisa Terry, Best Tech Writer

June 12 2017 - This past January, the 111-year-old Romantik Seehotel Jaegerwirt hotel in Austria was hit with a crisis: Hackers had mounted their third attack on the hotel, this one on the door lock system, commanding $1,600 in bitcoins to relinquish control back to hotel management. With the property fully booked, the impact to guest experience was deemed to be too great, so the hotelier opted to comply and pay the ransom.

Remove Friction from the Hotel Booking Process

By: Lisa Terry, Best Tech Writer

June 7 2017 - In part one of this two-part series, HT discussed how hoteliers are often confronted with problems that prevent the booking process from being frictionless. For instance, a one-size-fits-all, cumbersome direct booking experience and the loss of bookings and fees to OTAs and other channels. But these aren't the only issues to affect hoteliers. In part two of this series, HT will discuss four more impediments and their solutions.

HTNG Checks In: HTNG's Vendor Advisory Council 2.0

By: Lisa Terry, Best Tech Writer

May 11 2017 - Collaboration has always been the focus for HTNG, with hoteliers and vendors working side by side in workgroups and at events. Together, their efforts help hoteliers to better leverage technology to serve their guests all over the world.

Hotels struggle with how much bandwidth is enough

By: Esther Hertzfeld, Hotel Management

MAY 1 2017 - Bandwidth, bandwidth, bandwidth. There is never enough. Since guests travel with multiple devices, hotels are having trouble keeping up with the rising bandwidth needs. With large hotels that need to cover public and outdoor spaces as well as conferences areas to medium and boutique hotels, Wi-Fi has become essential.

HTNG Checks In: 4 Ways to Clear Tech Hurdles

By: Lisa Terry, Best Tech Writer

April 11 2017 - Delivering a seamless, personalized experience requires the elegant behind-the-scenes orchestration of many different technologies. This is far from easy - or inexpensive. HTNG has just chartered four new workgroups aimed at reducing the time, cost and other obstacles standing between hoteliers and ideal brand experiences. All workgroups are now welcoming industry participants.

An overview of new tech trends in hospitality

By: Bryan Wroten, HotelNewsNow

April 4 2017 - Each passing day potentially brings about new innovation, and hoteliers must keep up with this pace of development, evaluating whether a new piece of technology will help their business or simply fizzle out. Hotel News Now reached out to hospitality tech experts to find out what trends they’re watching closely—from new devices to new ways to use existing tech.

HTNG Checks In: HTNG North America + HTF = HT-NEXT

By: Lisa Terry, Best Tech Writer

MARCH 3 2017 - Attending the hotel tech industry's top trade shows is a must to stay on top of rapid changes in hotel technology. But traveling to all those shows can be tough. HTNG and Hospitality Technology are fixing that by merging two shows into one mega-event resulting in more content, less travel. HT-NEXT is the blending of HTNG's North American Conference and HT's Hotel Technology Forum. Taking place April 10-13 in Orlando, Fla., HT-NEXT will draw from the best of each of the events and add some new features as well.

HTNG Checks In: Collaboration Key to Better Tech

By: Lisa Terry, Best Tech Writer

FEBRUARY 15 2017 - The core concept of HTNG is to gather the industry's best minds to devise the strongest possible solution to a shared technology challenge. Current trends such as industry consolidation, digital transformation and heightened security risks make that mission critical, driving HTNG leadership to align with other industry groups. In 2017, HTNG will embark on several initiatives to develop a more collaborative and informed group of CMOs, CDOs, CIOs and hoteliers.

Making the Switch: Converting a Copper Network to Fiber in Six Steps - Part 1

By: Michal Christine Escobar, HT Magazine

FEBRUARY 8 2017 - When hoteliers discuss the idea of installing "fiber optic cabling," they likely have one of two reactions: complete aversion or total acceptance. Like any other technology, fiber does have its pros and cons. However, many hoteliers might be interested to learn that the most common concerns about fiber have been addressed in recent years, making it a viable alternative to copper cabling.

Hotel technology under the spotlight at HTNG conference

By: Patrick Ryan, Hotel News Middle East

JANUARY 26 2017 - There was a glimpse into the future use of technology at the Hotel Technology Next Generation (HTNG) Conference 2017 in Dubai on Wednesday, 25 January. Hotel News ME caught up with CEO Michael Blake at the event in Dubai's Ritz Carlton Hotel.

HT-NEXT Awards Program to Honor Visionary Hotel Companies & Innovative Products

By: HT Magazine

JANUARY 10 2017 - Hospitality Technology (HT) magazine and HTNG are pleased to announce that nominations are open for the HT-NEXT Awards Program including both the 2017 Hotel Visionary Awards and the HTNG TechOvation Award. The Awards Program, sponsored by Datatrend Technologies, will take place at HT-NEXT on April 11, 2017.

The top 5 tech trends for 2017

By: Esther Hertzfeld, Hotel Management

JANUARY 3 2017 - HOTEL MANAGEMENT interviewed Michael Blake, CEO of Hotel Technology Next Generation, about the technology trends that are coming down the pipeline. Here's what he thinks will take a starring role in 2017.

See more news from 2016